We're here to help you ship your Talli integration. For all integration questions, API errors, account issues or technical assistance, email support@talli.ai. We aim to respond within one buisness day.
The more specific the report, the faster we can help. Try to include:
| Field | Example |
|---|---|
| Environment | sandbox or production |
| Organization ID | org_01HFG... |
| Endpoint and method | POST /v3/distribution-manager/payout-instructions |
| Timestamp (with timezone) | 2026-06-08T14:32:11Z |
requestId | If present - Returned on 5xx responses in the requestId field of the error body |
| Expected behavior | "Payout instruction should be requested" |
| What you got | Status code, response body, and any client-side logs |
A short pre check usually gets you an answer faster than waiting for a reply:
Check the Changelog - recent behavior changes are documented here, including additive fields, deprecations, and bug fixes.
Read the API Basics - for tips on authentication, error handling and rate limits.